Warranty Policy

This warranty can only be used by the original buyer or the person receiving the product as a gift, and shall not be extended to any other person of transferee. An original or copy of order number from Love My Case is required for warranty service.

Please note that to be able to access any warranty services you must have the original order number of the transaction when the product was purchased. Love My Case cannot offer a warranty service without an order number.

Warranty Period

Love My Case product, for a period of 1 years from the date of ship from our warehouse or retail purchase date by the original end-use purchaser, unless otherwise noted. During this period, Love My Case will offer replacement or refund. Return product, with proof of purchase from Love My Case please contact us at support@lovemycase.com for Return Merchandise Authorization number (RMA#) before any return. Without RMA# on the return package, will be refused.

Warranty Coverage

Love My Case warrants the Product and its parts against defects in materials or workmanship under normal use in accordance with written use instructions, if any, provided with the Product (either in writing or through a hyperlink to such instructions)within the warranty period. The warranty does not cover

  • misuse, lack of care, mishandling, accident, abuse or other abnormal use
  • use of the product other than for its intended purpose
  • damage caused by improper or unauthorized repair or maintenance
  • product that has been modified or altered
  • products purchased from unauthorized dealers

No Other Warranties

To the maximum extent permitted by law, this warranty and the remedies set forth above are exclusive and in line of all other warranties, remedies and conditions, whether oral or written, express or implied. Love My Case specifically disclaims any and all implied warranties, including, without limitation, warranties of merchant ability and fitness for a particular purpose. If Love My Case cannot lawfully disclaim or exclude implied warranties under applicable law, then to the extent possible any claims under such implied warranties shall expire on expiration of the warranty period.

Damages Limitation

To the maximum extent permitted by law, Love My Case is not responsible for direct, or for special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including without limitation any costs of replacing personal property, or costs of recovering or reproducing any program or data stored in a device used with or carried in the Love My Case product.

Consumer Protection

For consumers who have the benefit of consumer protection laws or regulations in their country of purchase or, if different, their country of residence, that cannot be disclaimed as set forth above (“consumer laws”), the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer laws. To the extent that liability under such consumer laws may be limited, Love My Case’s liability is limited, at its sole option, to replacement or repair of the product.

Obtaining Warranty Service

If you wish to make a claim under this warranty with respect to the Product, please contact our Customer Service Department at support@lovemycase.com with order number.